Name: John Doe   Promotes To: Area Manager   Next Appraisal Date: 7/6/2007
Employee ID: 12345   Supervisor: Tom Jones   Rating Guide
Job: Restaurant Manager   Review Date: 6/18/2007    
Job Type: Exempt - Supervisor   Rating: 86      

Section I: Organization Core Values

Work Quality

Effective (2) - Your work quality is good, but there is still room for improvement.

Customer Service

Effective (2) - You have a great Customer Service attitude.

Continuous Improvement

Effective (2) - You have improved a great amount in the past year.

Care & Respect

Effective (2) - I would like to see a little more improvement in this area.

Section II: Organization Objectives

Increase Sales 10%

Effective (2) - I would like to see a little more improvement in this area.

Increase Gross Margin 3%

Effective (2) - I would like to see a little more improvement in this area.

Decrease Customer Complaints 5%

Effective (2) - I would like to see a little more improvement in this area.

Decrease Quality Issues 2%

Effective (2) - I would like to see a little more improvement in this area.

Section III: Job Objectives

Meeting or exceeding revenue goals

Effective (2) - I would like to see a little more improvement in this area.

Meeting or exceeding gross profit goals

Effective (2) - I would like to see a little more improvement in this area.

Meeting or exceeding performance improvement goals

Effective (2) - I would like to see more initiative from you in this area.

Career Job Satisfaction

Somewhat Satisfied
What could be done to make it better?
I would like to be given more responsibility.

Section IV: Core Competencies

Challenge the Status Quo

  • Assessment of Market/Opportunities
    • Effective (2) - Do more research into your area's demographics to learn what preferences are and how you can tap into them.
  • Risk-Taking
    • Effective (2) - Try new approaches to increase revenue. Use what you learn from your demographic research to create promotional campaigns to drive more business.

Customer/Market-Oriented

  • Attention to Service
    • Effective (2) - Your customer comment surveys are generally positive, but the low count indicates that customers are not enthused about their experience. This may be the result of the morale problem. Team members with poor job satisfaction will affect guest experience.
  • Opportunity Creation
    • Effective (2) - Do more research into your area's demographics to learn what preferences are and how you can tap into them.

Drive for Results

  • Success Oriented
    • Effective (2) - You are good at meeting your goals. Try to set more challenging goals to stretch yourself more so that you don't fall into the complacency trap.
 

Development Objectives

Job-Oriented Development Objectives

  • Finish projects in a timely manner.
  • Learn to work on multiple projects simultaneously.
  • Be punctual.

Personal Development Objectives

  • Be more confident in conversations.
  • Initiate new ideas.
  • Manage stressful situations in a calm, professional manner.

Other Development Objectives

  • Value co-workers' ideas.

Summary Comments

Reviewer's Summary Comments:  Though John has only been with the company for a couple of years, he is showing strong management traits, but he needs to become more self-confident in his work and learn to utilize his co-workers more effectively.
 
Employee's Summary Comments:  I have only been here for a little while, but already I have acquired valuable work experience; I see the need for self-improvement, and I will strive to meet my personal goals.
 
Date: _______________        Appraiser: ______________________________        Signature: ______________________________
 
 
Incumbent Signature: ______________________________